Hotel Río Bidasoa Selects Feature-Rich Infrasys Cloud Point-of-Sale

Barcelona, Spain, September 9, 2020: Hotel Río Bidasoa, a 4-star hotel in Hondarribia, Spain, has selected the feature-rich Infrasys Cloud for their point-of-sale (POS) platform.

Infrasys Cloud, a Shiji Group product, is a cloud-based POS designed for enterprise hotel operations. With over two decades of building POS systems for the hospitality industry, Infrasys Cloud is one of the most versatile and proficient systems on the market and has over 7,000 installations today.

Situated on the Basque Coast, the tranquil Hotel Río Bidasoa was going through a property management system (PMS) and POS system re-vamp. After selecting a new PMS provider, the hotel needed a POS that could effectively integrate with their new PMS system.

“Our previous POS system was very limited in terms of functionality, so one of our main goals was to choose a POS that could actually do the things we needed it to do” stated Mónica Sunsundegui, Managing Director at Hotel Río Bidasoa.

Hotel Río Bidasoa found the ideal solution in Shiji’s Infrasys Cloud POS. In addition to the added feature functionality, Hotel Río Bidasoa was able to reuse their existing POS hardware since Infrasys Cloud is a hardware agnostic POS platform. This effectively lowered their total cost of investment and install time.

Sunsundegui stated, “the ability to use our existing hardware was a major factor in selecting Infrasys. The system was very easy to learn, the Infrasys team was extremely helpful during the install. The flexibility that Infrasys provides is unbeatable.”

“We are happy that Hotel Río Bidasoa found the right solution in Infrasys Cloud. At the end of the day, our focus is on being true partner to our customers. We are dedicated to understanding their needs and working with them to deliver the solution that works best for their operation. Providing quality service, and always being there for our customers, is our goal” said Sven Maas, Senior Vice President for EMEA at Shiji Group.

About Shiji Group

Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions, to food and beverage and retail systems, payment gateways, data management, online distribution and more.

Founded in 1998 as a network solutions provider for hotels, Shiji Group today comprises 4,000 employees in 70+ subsidiaries and brands, serving over 60,000 hotels, 200,000 restaurants and 400,000 retail outlets.

With the benefit of investment partners such as Alibaba, Shiji develops a network of cloud technology platforms that facilitate data exchange by connecting businesses vertically and horizontally across related industries. The importance of cross-industry integration to connect all levels of the supply chain, from guests, to distributors and suppliers of all types is a critical part of our mission. Our goal is to facilitate the transition to fully integrated systems for our clients through a network of platforms that communicate securely and easily so our clients can focus on their core competencies of serving their customers and guests. For more information, visit

To view this press release in Spanish, please click here.