Support - Infrasys Cloud POS

INTRODUCTION

24/7 Global Support

With support teams in North America, Europe and Asia Pacific we deliver individual support and remote troubleshooting to all our clients.

Infrasys - Reporting your way

We believe in great support

Running a group of restuarants and food outlets is hard enough without technical issues. Combining our technical heritage at Infrasys with Shiji Group's support heritage we believe we have a perfect combination to support and help customers grow and adapt in the changing technology landscape.

Support Offices

SUPPORT

America

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
‍Technical Support: +1 (404) 948 4430

SOUTH AMERICA / CHILE

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
‍Technical Support: +56 2 2840 1847

SUPPORT

EMEA

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +43 800 010006
Email: possupport-eu@shijigroup.com

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +32 2 899 47 99
Email: possupport-eu@shijigroup.com

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support (In Country Calls Only):
+ 357 (800) 77194
Email: possupport-eu@shijigroup.com

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +45 787 688 06
Email: possupport-eu@shijigroup.com

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +33974592743
Email: possupport-eu@shijigroup.com

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +49 89 4120 7181
Email: possupport-eu@shijigroup.com

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +31 850012706
Email: possupport-eu@shijigroup.com

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +48 32 224 72 75
Email: possupport-eu@shijigroup.com

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support (In Country Calls Only): +974 800 101 234
Email: possupport-eu@shijigroup.com

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +34 931 22 43 48
Email: possupport-eu@shijigroup.com

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support:+41 43 505 14 99
Email: possupport-eu@shijigroup.com

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +90 850 390 7504
Email: possupport-eu@shijigroup.com

UNITED ARAB EMIRATES

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support:+971 8000 320 382
Email: possupport-eu@shijigroup.com

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +44 2039 620 359
Email: possupport-eu@shijigroup.com

SUPPORT

Asia Pacific

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: +61 2 8880 5102
Email: POSSupport-AU@shijigroup.com

ShijiCare Customer Portal:
https://shijicrm.shijicloud.com
Technical Support: +86 4000 211 988
Email: support_shijicloud@infrasys-intl.com

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
+65 6337 4543
Email: POSSupport-SG@shijigroup.com

HONG KONG (CHINA)

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: +852 30001 6566
Email: infrasys-support@shijigroup.com

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: 00 08000 401472
Email: POSSupport-IN@shijigroup.com

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: +65 6337 4543
Email: POSSupport-SG@shijigroup.com

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: +81 345403750
Email: POSSupport-JP@shijigroup.com

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: +60 3 5621 1122
Email: POSSupport-MY@shijigroup.com

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: +63 2 8540 9595
Email: POSSupport-PH@shijigroup.com

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
+65 6337 4543
Email: POSSupport-SG@shijigroup.com

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: +65 6337 4543
Email: POSSupport-SG@shijigroup.com

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: +65 9069 2911

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: +66 2508 8775
Email: POSSupport-TH@shijigroup.com

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
+84 244 45 82072
Email: POSSupport-VN@shijigroup.com

CONTACT US

Let’s talk about your ideas

Call or send us a message to request a callback, and one of our customer representatives will contact you shortly.

Infrasys-enquiry@shijigroup.com