ABOUT
RESOURCES
BLOGCASE STUDIESWEBINARS
FAQCONTACTSHIJI GROUP
LANGUAGE
ENGLISHESPAÑOLDEUTSCHITALIANOFRANÇAISPORTUGUÊS POLSKIE中文
FeaturesEnterprise SolutionsIntegrationsHardware
Support
Contact SupportShiji Doc Center →
Request a demo

Support

INTRODUCTION

24/7 Global Support

With support teams in North America, Europe and Asia Pacific we deliver individual support and remote troubleshooting to all our clients.

Infrasys - Reporting your way

We believe in great support

Running a group of restuarants and food outlets is hard enough without technical issues. Combining our technical heritage at Infrasys with Shiji Group's support heritage we believe we have a perfect combination to support and help customers grow and adapt in the changing technology landscape.

Request a demo

Support Offices

SUPPORT

America

NORTH AMERICA

ShijiCare Customer Portal

https://support-intl.shijigroup.com

possupport-us@shijigroup.com

Technical Support:  +1 (404) 948 4430

Caribbean

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
‍
possupport-us@shijigroup.com
Technical Support: +1 (404) 948 4430

MEXICO

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
possupport-us@shijigroup.com
Technical Support: +52 800 283 2766

South America - Chile

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
possupport-us@shijigroup.com
Technical Support: +56 2 2840 1847

SUPPORT

EMEA

AUSTRIA

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support (In Country Calls Only): +43 800 010006
Email: possupport-eu@shijigroup.com  

BELGIUM

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +32 2 899 47 99
Email: possupport-eu@shijigroup.com  

CYPRUS

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support (In Country Calls Only):
+ 357 (800) 77194
Email: possupport-eu@shijigroup.com    

DENMARK

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +45 787  688 06
Email: possupport-eu@shijigroup.com   

FRANCE

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +33974592743
Email: possupport-eu@shijigroup.com  

GERMANY

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +49 89 4120 7181
Email: possupport-eu@shijigroup.com  

ITALY

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support (In Country Calls Only):
+ 39 800 137282
Email: possupport-eu@shijigroup.com  

NETHERLANDS

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +31  850012706
Email: possupport-eu@shijigroup.com  

POLAND

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +48 32  224 72 75
Email: possupport-eu@shijigroup.com  

QATAR

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support (In Country Calls Only): +974 800 101 234
Email: possupport-eu@shijigroup.com  

SPAIN

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +34 931  22 43 48
Email: possupport-eu@shijigroup.com  

SWITZERLAND

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support:+41 43 505 14 99
Email: possupport-eu@shijigroup.com  

TURKEY

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +90 850  390 7504
Email: possupport-eu@shijigroup.com  

UNITED ARAB EMIRATES

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support:+971  8000 320 382
Email: possupport-eu@shijigroup.com  

UNITED KINGDOM

ShijiCare Customer Portal:
‍https://support-intl.shijigroup.com/
Technical Support: +44 2039  620 359
Email: possupport-eu@shijigroup.com    

SUPPORT

Asia Pacific

AUSTRALIA

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: +61 2 8880 5102
Email: POSSupport-AU@shijigroup.com

CHINA

ShijiCare Customer Portal:
https://shijicrm.shijicloud.com
Technical Support: +86 4000 211 988
Email: support_shijicloud@infrasys-intl.com

GUAM

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
+65 6337 4543
Email: POSSupport-SG@shijigroup.com

HONG KONG (CHINA)

ShijiCare Customer Portal:
https://shijicrm.shijicloud.com/
‍
Technical Support: +852 3001 6566
Email: infrasys-support@shijigroup.com

INDIA

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: 00 08000 401472
Email: POSSupport-IN@shijigroup.com

INDONESIA

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: +65 6337 4543
Email: POSSupport-SG@shijigroup.com

JAPAN

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: +81 50-3196-1025
Email: POSSupport-JP@shijigroup.com

MALAYSIA

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: +603 7662 1121
Email: POSSupport-MY@shijigroup.com

PHILIPPINES

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: +63 2 8540 9595
Email: POSSupport-PH@shijigroup.com

SAIPAN

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
+65 6337 4543
Email: POSSupport-SG@shijigroup.com

SINGAPORE

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: +65 6337 4543
Email: POSSupport-SG@shijigroup.com

SOUTH KOREA

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: +65 9069  2911

THAILAND

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
Technical Support: +66 25440088
Email: POSSupport-TH@shijigroup.com

VIETNAM

ShijiCare Customer Portal:
https://support-intl.shijigroup.com/
+84  244 45 82072
Email: POSSupport-VN@shijigroup.com

CONTACT US

Let’s talk about your ideas

Call or send us a message to request a callback, and one of our customer representatives will contact you shortly.

Infrasys-enquiry@shijigroup.com

CONTACT US
Product
FeaturesEnterprise ClientsIntegrationsHardwareSupportSimplify by InfrasysMore
Company
AboutBlogCustomer Case StudiesResourcesCareersContactShiji GroupFAQ
Website
Privacy PolicyTerms of Use
kassensicherungverordnung
Connect With Us
Infrasys LinkedInInfrasys LinkedInInfrasys LinkedIn
Subscribe to our Newsletter
Languages
English汉语